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Over the past couple decades, Komatsu has evolved to become a global giant due to their stability and expertise within the diverse fields of logistics, excavating, construction and mining. With innovative designs and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using current design approaches and superior manufacturing functionality, Komatsu has distinguished themselves through the development of dependable and robust forklifts that customers from around the world have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the growing demand for its goods in the North American market. To better expenditures and efficiencies, a state-of-the-art facility was built in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the needs and demands of their customers globally while remaining a leading maker and dealer of innovative lift trucks and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied customers along with their North American clients.
After years of providing customer service and maintaining relationships, Komatsu Forklift recognizes that meeting the customers’ wishes is vital. All the latest product improvement at Komatsu begins first with the consumer. By welcoming participation and opinions, they are able to determine client wants and expectations then develop progressive concepts and then manufacture to exceed Komatsu Engineering Principles. Assuring customers that quality is premeditated from the start and sustained throughout the production, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty equipment, forklifts and construction equipment. Their design expertise assures that every piece of equipment will last in even the toughest functions and environments. Adherence to strict engineering principles permits Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict in-house quality standards all contribute to top-quality lift truck products. Komatsu Engineering Standards translate the contemporary and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and well-organized manufacturing facility in Covington, Georgia is a full service plant. This state-of-the-art facility starts the production process with unrefined steel which is then welded, fabricated and primed. When assembled and painted the forklifts are ready to leave the plant and enter the market. Maintaining quality control throughout the duration of the manufacturing process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift features an first-rate network of company dealers and independent dealers who are working hard to outdo expectations. Specialized in all elements from product sales, service or operating training, or aftermarket support, their diverse association of experienced and capable professionals are available. Komatsu Forklift Supplier locations across the nation have a Komatsu OEM parts on-hand to provide the necessary service needed to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated distribution hub is another option. The internet based K-Link system assists sellers with on-line parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Countrywide Accounts. A lot of world-class firms depend on Komatsu lift trucks in their every day operations. Countrywide account customers benefit from an original partnership with Komatsu that allows them to modify cost-efficient services so as to boost the customer’s efficiency and profits. Komatsu countrywide account customers have access to on-line components and service support system and a wide-ranging fleet management program, providing the ability for Komatsu to be their total solution for any lift truck issues.
The dependable and well-organized team at Komatsu Forklift U.S.A., Inc., are focused on offering their clients an exceptional experience whether or not it is through sales, education, maintenance, or aftermarket support. They want to ensure the level of customer service offered will help their customers satisfy or exceed their goals and build a lucrative business/client partnership in the process. Komatsu strives to be familiar with each of their customers’ unique methods of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
